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Who is the Company

National Institute of Governmental Purchasing, Inc. or NIGP is a leading organization in public procurement education and professional development.

The Challenge

The National Institute of Governmental Procurement (NIGP), a leader in public procurement education, faced significant hurdles in delivering a seamless user experience for its course offerings. Course descriptions were outdated and lacked the engagement needed to attract modern learners. Additionally, NIGP’s platform contained thousands of unstructured, user-generated documents—articles, case studies, and research papers—without clear organization, tags, or summaries. This lack of structure made it challenging for users to search for and access relevant information, impacting course sign-ups and limiting engagement with valuable content. NIGP needed a solution to revamp its course descriptions and improve content discoverability to drive user satisfaction and increase enrollments.

To summarize, NIGP needed help with:

  • Outdated Course Descriptions: Course descriptions lacked engagement and relevance, limiting their appeal to potential learners and contributing to lower enrollments.
  • Unstructured User-Generated Content: Thousands of documents, including articles, case studies, and research papers, were untagged and lacked summaries, making it difficult for users to find relevant information.
  • Ineffective Search Functionality: Without organized content, the platform’s search function could not effectively connect users to desired resources, impacting both course sign-ups and overall engagement with NIGP’s educational content.

The Solution

To address NIGP’s challenges, GSPANN implemented ContentHubGPT, a Generative AI-powered platform, to revitalize course descriptions and optimize content discoverability, creating a seamless and engaging user experience:

Here are the key points of the project:

  • Automated Course Description Generation: ContentHubGPT automated the generation of compelling, informative course descriptions that aligned with NIGP’s educational goals. By analyzing each course’s unique content, the platform generated descriptions that highlighted key learning outcomes, benefits, and value propositions, effectively attracting and engaging potential learners.
  • Enhanced Document Tagging and Summarization: Leveraging advanced AI, ContentHubGPT transformed NIGP’s vast repository of unstructured user-generated content into easily searchable, organized documents. Through automatic keyword tagging and content summarization, documents became more accessible, empowering users to locate relevant information quickly.
  • Optimized Search Experience: The integration of ContentHubGPT into NIGP’s platform search engine dramatically improved search relevance and results. With accurate tagging and concise summaries, users could seamlessly navigate to desired resources, reducing search friction and enhancing overall user satisfaction.

By employing ContentHubGPT to streamline content management and elevate search functionality, GSPANN enabled NIGP to boost course enrollments, improve content engagement, and provide users with an enriched learning experience.

Business Impact

GSPANN’s implementation of ContentHubGPT delivered transformative benefits for NIGP, enhancing both user engagement and operational efficiency:

  • Increased Course Engagement and Sign-Ups: The AI-generated, captivating course descriptions provided learners with a clear understanding of course value, resulting in a noticeable increase in course sign-ups and overall engagement.
  • Improved Content Discoverability: With organized tagging and concise summaries, user-generated content became easily searchable. This enhanced accessibility empowered users to quickly find relevant documents, boosting user satisfaction and engagement with NIGP’s resources.
  • Enhanced Search Efficiency with 1000% Improvement: ContentHubGPT’s impact on NIGP’s search functionality led to a 1000% improvement in search relevance and results. Users could locate desired content with ease, streamlining their experience on the platform and ensuring they could make the most of NIGP’s educational offerings.
  • Scalable Content Management Solution: By automating content generation and tagging processes, NIGP reduced the manual effort required to update descriptions and organize documents, allowing their team to focus on strategic initiatives and expanding their educational reach.

Through GSPANN’s strategic integration of ContentHubGPT, NIGP experienced a renewed user experience, improved course discovery, and increased engagement across its educational platform.

Related Capabilities

Utilize Actionable Insights from Multiple Data Hubs to Gain More Customers and Boost Sales

Unlock the power of the data insights buried deep within your diverse systems across the organization. We empower businesses to effectively collect, beautifully visualize, critically analyze, and intelligently interpret data to support organizational goals. Our team ensures good returns on the big data technology investments with the effective use of the latest data and analytics tools.

Services Include:

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Accelerate Automation Testing of E-Commerce APIs for a Faster Release Cycle

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